Home Bussiness Albemarle & Bond criticized a lack of communication about store closures

Albemarle & Bond criticized a lack of communication about store closures

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Press Association 2019

Albemarle & Bond administrative threat

Albemarle & Bond administrative threat

According to the National Pawnbrokers Association (NPA), clients of pawnbrokers Albemarle & Bond and Herbert Brown are kept in the dark about store closures.

A statement published on the pawnbroker's website states that "this store has ceased trading" and was unavailable on Friday afternoon.

The company has not confirmed how many deals are closed.

The NPA said that Speedloan Finance, which owns the Highstreet brands, has "closed a number of deals" and made the decision to downsize them.

"Their decision to downsize the UK business is a strategic one for the company, but the NPA has expressed its concern that communicating its actions to its clients is below the standards expected of its members," states an explanation.

"In particular, we are very dissatisfied with the fact that customers can not reach the hotline," he added.

The association called on the management an "urgent" solution to the problem.

The statement on the company's website states that "not all customers could be contacted before the deadline".

All items would be transferred from the affected stores to the company's pawn shop for the duration of the loan. "We apologize for any inconvenience caused by the closure of the business."

Customers of Albemarle & Bond and Herbert Brown pledge their belongings for short-term cash.

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