Supermarkets across the UK have introduced a number of new rules and opening hours in response to the UK blockade.
Supermarkets are only a handful of companies that are allowed to remain open and people are allowed to leave their homes – as rarely as possible – to buy basic necessities such as food and medicine.
On Tuesday, March 25, the government updated its guide, which means that all stores are aimed at limiting the number of people in a store at any one time, reducing the queue to stop the crowd and imposing two-meter social spacing.
Here are all the latest rules completely updated on Tuesday 25 March.
The opening hours of the former branches 24 hours a day are now from 6:00 to 22:00 – check the local times before shopping
Shop-level limitation of 3 items per customer on each product line and multi-purchase promotions removed.
In product areas where demand is particularly high, we have simplified our range to get more popular products on the shelves.
We introduced a special hour into the stores for SSN workers as a thank you for all they are doing. On Sundays they can explore our large stores and select their purchases one hour before the checkout opens. All we ask is, if you are an NHS worker, that you carry a form of ID to keep, such as a personal NHS card. We’ve listened to the feedback and are looking at how to extend it to include extra days from next week.
To ensure that our most vulnerable and older customers can buy what they need in our large stores, we prioritized an hour every Monday, Wednesday and Friday morning between 9 and 10.
To ensure that we are doing all we can to reduce the risk of infection for our customers and colleagues, we will start introducing new social removal measures in stores in the coming days.
The markings on the floor in our parking lots will help you maintain safe distances during the queue.
Where necessary, we will limit the flow of people entering our stores to make sure they are not too congested.
Hand sanitizers are placed in our stores for use by customers and colleagues, as well as extra cleaning products to clean the trolley or basket.
In some stores, we will introduce directional signs and new signs to create a safe flow within the store.
The new signs on the floor will help you keep a safe distance from others waiting to pay.
We are installing protective screens on our speakers.
Where possible, we will create separate entrances and exits for our stores, so that it is easier to maintain a safe distance from other buyers.
Check your store’s opening hours in advance.
Try shopping with no more than one other person, which will help reduce the number of people in the shop at any time.
Please use our cleaning stations to clean your shopping cart, trash can or scan while purchasing your phone.
If possible, use card or contactless payments.
- From Monday 23 March we are consolidating our opening hours and all our supermarkets will be open from 08:00 to 20:00 from Monday to Saturday. With the exception of some shops in Scotland, Sunday opening hours will remain unchanged (please check the Store Locator for Sunday opening hours in your shop). Sainsbury’s local and petrol hours will remain unchanged
- Every Monday, Wednesday and Friday, all our supermarkets will dedicate from 08:00 to 09:00 to the service of elderly, disabled and caregivers customers.
- The national health service and social workers will be able to shop in our supermarkets for half an hour before they open, Monday to Saturday. Anyone with an NHS ID will be able to shop between 07.30 and 08.00 these days
- We prioritized online delivery slots for elderly, disabled and vulnerable customers. We have already been able to identify some existing customers who are elderly, disabled and vulnerable through the information we have about them and have emailed them. But we know that we have not been able to identify all of our vulnerable customers. If you are elderly, disabled or vulnerable and you think you should be on our list of vulnerable customers, please contact us on 0800 328 1700
- Adding multiple Click & Collect positions (from Monday 23 March)
- Set limits on certain products (from Wednesday 18 March)
- Closing of our cafes and branches (from Thursday 19 March).
Opening times vary across the UK. You can find out the opening hours of your local Morrison store by visiting groceries.morrisons.com.
To ensure that more customers have access to everyday essentials, we are introducing a limitation of only 3 items per customer on each online product line. Where products buy multiple purchases, e.g. 10 to £ 3, you can still take advantage of the offer if you buy a combination of 10 products in the same offer, but you will limit yourself to 3 of any variety in that offer.
Morrisons has an NHS hour between 7 and 8 from Monday to Saturday.
- We have temporarily reduced the normal opening hours of our stores from 8 to 20, from Monday to Saturday, to make sure we can clean and fully replenish our shelves ready for our customers. You can check the opening hours of your local store on Asda Store Locator, which is updated with the latest information.
- To support the vital work of the NHS, we are prioritizing SSN workers in larger stores every Monday, Wednesday and Friday from 8 to 9.
- We put purchase limits on certain products in-store and online, so there is enough for everyone.
- Our cafes and food counters have temporarily closed to give priority to getting essential products on the shelves.
- We have provided hand sanitizers and equipment cleaning materials and disposable gloves for our online delivery drivers. We are packing all delivery orders to allow contactless deliveries.
- The floor markings are spaced 2 m between checkout, self-scan, kiosks, pharmacy, optical and service counters to help customers observe social distances.
- Where necessary, the number of customers in our stores will be limited at any time so that social distances can be observed.
- All our colleagues will be provided with hand sanitizers and gloves, and face and face masks will also be provided with colleagues from the pharmacy and optics.
- Hand sanitizers and hand washing facilities will be available to customers at the front of the shop.
- Perspex screens will be introduced at checkouts and kiosks in the coming days to protect our colleagues.
Reduced opening hours: check your local branch
All of our stores remain open and continue to serve our valued customers. We have good product availability and our incredible colleagues are working tirelessly to refill and refill the shelves as quickly as possible. Since we have seen unprecedented demand across our range, we will limit customer purchases four units on all products and two per customer on diapers and baby products to guarantee all our customers the opportunity to purchase them.
Social distancing in shops
While our stores remain open, the health and safety of our colleagues and customers is paramount, which is why we are implementing the following steps to encourage social distancing.
Limits on the number of people in the store to guarantee a distance of two meters between customers, two-meter distance indicators on floors, perspex screens around the checkouts, reduced opening times.
Starting on Sunday 29 March, we are introducing a dedicated sailing schedule exclusively for emergency workers (NHS, police and firefighters) from 9:30 to 10:00 every Sunday. Eligible customers will have priority at checkouts when they open at 10am.
Entrance to Aldi shops from 9:30 to 10:00 every Sunday, only with identity document. In Scotland, admission will be from 8:30 to 9:00 every Sunday, with only one identity document
We are currently installing anti-cough and anti-sneeze screens in each of our checkouts, to help protect both our shop teams and you, our customers.
Our stores are open, but be sure to check out our store finder in case your local store hours have changed.
We have put in place product quantity limits on selected product lines to ensure availability for as many customers as possible and we ask customers to comply with these measures. Please consult the shop for more information on product quality limits.
Some stores have shorter hours – check here for your local hours
The last hour of trading is reserved for NHS staff.
Each product is limited to a maximum of two per customer, some such as toilet paper and pasta and limited to one.
In our The Food Warehouse stores, we offer SSN workers exclusive access for the first hour of trading from 7:00 am.
The first opening hours in our supermarkets will be dedicated to our elderly and vulnerable buyers, as well as to those who take care of them. Additionally, to help us keep our shelves stocked and our partners and customers safe, some stores may close earlier than normal. This will vary in different parts of the country, from shop to shop.
We are introducing a series of measures to help protect both our customers and partners.
Limit the number of customers in our stores at any time.
Dedicated marshals per shop to help manage queues, reminding customers of the two-meter social distancing rule.
Presentation of signs on the floor in all stores to ensure that customers move two meters away when queuing at the checkout counters and welcome counters
The screens were ordered to be placed at the checkout to protect customers and partners
We will have fewer open checkouts to keep social distances for our partners.
Partners will have the opportunity to wear a protective visor if they wish.
We ask that only one customer or family occupy one elevator at a time.
We will encourage our customers to make cashless and contactless purchases to avoid unnecessary contacts.
Elderly and vulnerable customers:
To support our elderly and vulnerable customers, and those who take care of them, we are offering a dedicated shopping hour during the first opening hours of each of our supermarkets. We have also set up a £ 1m community support fund which will be distributed by Waitrose stores to local communities, which will be used in a variety of ways, including creating assistance packages for those who need them and delivering boxes for staples to local assistance community houses and groups.
In addition, we are working with Age UK, FareShare and Trussell Trust, initially donating £ 75,000 to each of the three charities for immediate activities in response to the coronavirus outbreak.
We recognize the tireless work of the NHS staff, who support us in all these unprecedented circumstances. Our Waitrose stores set aside a part of the products that are difficult to find and essential exclusively for the staff of the NHS, for the production of an SSN card. We are also offering a priority checkout service for NHS staff to ensure they are able to get through as quickly and easily as possible.
In addition, John Lewis is donating a wide range of items such as pillows, phone chargers, eye masks and hand cream to hospitals. We will also donate 50,000 Easter treats as a gesture of thanks to the NHS staff – we hope they can do some courage to cheer up some staff rooms.
The first hour of negotiation is for the elderly and vulnerable on Monday and Thursday and for the NHS and emergency workers on Tuesday and Friday.
The opening hours of all branches are available here.
further social removal measures are in place.