Buying a new device from a user, it must have a series of basic characteristics to keep the consumer calm. First, quality information about the device you are purchasing. Second, transparency about the shipping method, estimated time, and approximate shipping date. And finally, an exhibition of the coverage and warranty offered by the company. Apple offers a one-year warranty on all of its devices with the option of purchasing additional insurance, AppleCare. With the new app update «Assistance Apple» We can check our devices warranty and coverage in case we have AppleCare.
Check your device’s coverage in “ Apple Support ”
You need help? Get the technical support you need for your favorite Apple products, all from one place. Apple Technical Support gives you personalized access to solutions for all your Apple products and services. Learn how to manage your subscriptions or reset your Apple ID password, and more.
Apple decided launch an application in which to concentrate support and technical service no need to go crazy on your website. This is Apple Support, a simple, versatile and comprehensive app available for iOS and iPadOS. Over the years, the application has been filled with more and more news and has become a place of reference for seeking help from technical support and even requesting appointments to go to the Apple Store.
The new Version 4.2 introduces three new aspects that improve usability and provide new functions to users. In the first place, the callback option is integrated reservations by phone or SMS. This is built into the physical Apple Store where they notify you when the Genius is free and you can go to the store. However, in this new version when booking you can set the reminder automatically
It was also incorporated a tool to check the coverage and warranty status of our products. In case we have AppleCare, we can see the different aspects that we have covered and how to access the support that we need. Furthermore Application clip for easy warranty verification presenting the serial number or by selecting the device of our Apple ID.