Long-distance transport (trains, buses, planes) will be “gradually reduced” following the Covid-19 epidemic, Transport Minister Elisabeth Borne announced this morning (Sunday 15 March).
Read more: Covid-19 in France: what impact on travel?
Flights to and from France continue to operate, but you are advised to check your specific travel with the airline directly before traveling.
If the airline has not contacted you regarding the modification or early cancellation of your trip, this usually means that your flight is proceeding as scheduled and you will be subject to the normal fares for any changes or cancellations.
If the airline itself is forced to cancel, you will normally be entitled to a refund or alternative travel.
Air France has stated that it will allow free exchanges and refunds for all tickets by March 31, 2020.
More information on his Covid-19 measurements and flight restrictions can be found at its dedicated page here.
EasyJet has said it will waive any flight exchange rates for reservations from Friday 13 March.
EasyJet has recommended customers to make changes for free online, as calling their Contact Center costs £ 5 per person per flight. Find out more on his Covid-19 updates page Here.
He also said: “The health and well-being of our passengers and crew is our top priority.
“We would like to reassure customers that our existing policies and procedures are in line with the indications provided by the World Health Organization (WHO) and EASA. We remain in regular contact with the authorities and will modify our procedures if and when necessary in change of orientation.
“We understand the uncertainty that many customers may face and therefore all easyJet customers who wish to change their travel plans can now transfer their flights to alternative dates and / or to an alternative destination without modification costs.
“If the new rate is higher, customers will only have to pay the difference in rate. This waiver applies to both existing and new bookings until further notice.”
More details and information on how to change flights are available on the easyJet website here.
Ryanair has now waived the fees for flight changes between March 13 and March 31.
In a letter, he said: “We understand that at this moment there is no uncertainty about the trip, so if you currently have a reservation with us in March and now you prefer not to fly, then from Friday 13 March, you can now change your flight online and we waive the flight change fee.
“This applies to all existing and new bookings until Tuesday 31 March. If there are any differences in the rate, you will have to pay it, however, by giving up the change rate, we want to ensure you have more flexibility to change your travel plans.
“Where asked to cancel flights, customers will be able to transfer an alternative Ryanair flight free of charge or receive a refund.”
In an open letter, Michael O’Leary, CEO of the Ryanair group, wrote: “On behalf of all of us at Ryanair, we are truly sorry for the inconvenience that the Covid-19 crisis could cause you and your family.
“If you fly with Ryanair, we want to reassure you that we are doing everything possible to minimize the risks. We have raised many of our procedures beyond the protocols required by the authorities. “
Ryanair created a page with information on Covid-19 here, but added that if passengers did not receive a cancellation notification email or SMS and had the option to refund or rebook, their “flight operates normally”.
More information on how to check the flight status is available on the Ryanair Covid-19 page Here.
Transavia flies between Edinburgh and Paris. Most of its flights continue to operate normally, unless passengers are advised otherwise.
Read more: Covid-19 in France: what impact on travel? Is it safe to fly? Can I request insurance for changes or cancellations?
Jean-Baptiste Djebbari, secretary of state for transport, said today that about 7 out of 10 trains will be in operation tomorrow (Monday 16 March), including the TGV [services]”.
SNCF has already confirmed that it is allowing free exchanges and refunds on tickets due to the Covid-19 coronavirus, including for TGVs.
In a statement, SNCF confirmed: “For travel until April 20, 2020, SNCF has decided to waive commissions for exchanges and refunds on TGV InOui, Ouigo and Intercités tickets”.
SNCF also said that all its trains are receiving “meticulous and thorough daily cleaning to remove the risks of contamination as much as possible”.
To find out more: Covid-19 in France: gradually reduced transport
Yesterday Brittany Ferries released a statement stating: “Brittany Ferries has outlined a number of changes to its programs in response to the ongoing Coronavirus crisis.
“On March 12, the French government announced a series of measures to protect its citizens. As a company employing an entirely French crew, Brittany Ferries must now also respond quickly. He must prepare for the possibility that many crew members may not be available to work, either because of personal isolation or because they take care of family members at home. “
All Portsmouth-Caen, Portsmouth-St Malo and Poole-Cherbourg services operate normally in both directions.
Portsmouth-Cherbourg services will “resume” on April 30, 2020. All Portsmouth-Le Havre services are canceled until April 8.
Seven Plymouth-Roscoff services have been canceled between now and April 9th.
All updates on specific services and cancellations are available on Brittany Ferries Covid-19 page here.
Passengers are advised to be vigilant if they decide to travel.
The company said it operates a “Coronavirus Protocol” and provides hand sanitizer to all customers and staff on board its ships. He also placed posters on good hygiene habits and hand washing in bathrooms and other relevant areas.
He also said that all his ships are ventilated with fresh air rather than recirculated air, even in the cabins.
On its Covid-19 page, DFS Ferries said: “Unless there is a direct travel ban by official authorities, we will continue to navigate. None of the countries in which we operate are currently listed as risk areas. “
As of March 14, his chief of passengers, Kasper Moos, issued a statement stating: “The French government has taken a number of significant measures in France in the context of efforts to inhibit the spread of COVID-19.
“Our ships sailing on Dover Dunkerque, Dover Calais and Newhaven Dieppe will continue to sail with important security measures already implemented.”
More information on its safety and health precautions and coronavirus protocols are available on DFS ferries Covid-19 page here.
P&O Ferries has issued a statement on his website, saying: “We want to reassure you that we are doing everything possible to support you with your travel plans, in light of the unprecedented health risk in COVID-19 (Coranavirus).”
Wrote its CEO Janette Bell an open letter about the crisis here.
He said: “While these are exceptionally difficult times for our industry, you can continue to trust us, not only to take you where you need to go, but to do it safely, comfortably and offer you maximum flexibility. “
The letter also describes in detail the measures taken by the company to maintain hygiene and safety standards. Full details can be read here.
The company also said, “To offer you more flexibility and peace of mind during the uncertainty caused by Coronavirus (COVID 19), our customers will be able to change their travel dates without incurring any modification costs.”
He said that passengers wishing to change their travel dates for free should call their Contact Center on 0800 130 0030. This applies to both new and existing reservations.
The French government has issued health advice to help prevent the spread of the virus.
This advice includes:
- Keep a distance of 1 meter between you and the others.
- Wash your hands often with soap or hydroalcoholic sanitizing gel.
- Coughing or sneezing in the elbow rather than in the hands.
- Use disposable fabrics and dispose of immediately after use.
- Don’t shake hands or greet people with kisses on the cheek.
- If you are sick, stay home and wear a mask in the company of others.
If you think you are sick, do not go to the hospital or visit the local doctor as you may infect others. Instead call your local doctor and take paracetamol for fever. Do not take anti-inflammatory drugs like ibuprofen or cortisone to treat possible symptoms of Covid-19 as these could actually worsen the infection.
If you have returned from a high-risk area, including China (Mainland China, Hong Kong, Macao); Singapore, South Korea, Iran or Lombardy and Veneto, and have symptoms of respiratory infection such as fever, cough, breathing difficulties within 14 days of your return, call the SAMU emergency number, 15. Do not go to your local hospital or doctor.
A free hotline service can answer your questions about the Covid-19 coronavirus continuously, 24 hours a day, 7 days a week: 0800 130 000. It cannot provide medical advice.