Apple has warned of a Battery issue affecting some MacBook Pro laptop models whereby devices cannot exceed 1% charge. The Cupertino brand explains that the ruling affects “a very small number of customers” who acquired the 2016 and 2017 models.
The devices, upon detecting the problem, launch a warning that indicates “Recommended repair”Therefore, if the battery status is “normal”, the failure does not affect the computer as explained by the apple firm on its technical support website.
What are the affected models?
The company has notified that the affected laptops are the following 2016 and 2017 13- and 15-inch MacBook Pro:
- MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
How to check the battery status?
Not all models are affected by this problem, so it is necessary check battery status to certify that the equipment is working properly. In the case of laptops with macOS Big Sur operating system, select the menu Apple (in the famous apple logo), system preferences, battery and select the battery in the sidebar. Once there, you have to click on “Battery health”.
In macOS Catalina or earlier versions, press and hold the option key and click the battery icon in the menu bar to display the battery status menu.
How to solve the problem?
Apple commits to replace the battery of affected devices for free. If your MacBook has the problem, the manufacturer recommends contacting it through its contact channel. What’s more, the firm has released an operating system update which prevents failure on other 2016 and 2017 laptops, so it is also recommended to have macOS Big Sur 11.2.1 or later, or the macOS Catalina 10.15.7 update installed.