Pixel 3 and Pixel 3 XL were first shown by Google on October 9th.
Both devices improve everything that Pixel 2 and Pixel 2 XL did in several respects.
For starters, both phones have an improved design that allows wireless charging thanks to rear glass panels.
In addition, Pixel 3 and Pixel 3 XL also have improved ads, which offer better overall contrast ratios according to Google.
Pixel 3 is equipped with a 5.5-inch P-OLED display, while Pixel 3 XL is equipped with a larger 6.3-inch P-OLED panel.
And the flagship duo also has improved cameras and faster internals.
However, it seems that both the Pixel 3 and the Pixel 3 XL have a big loading problem.
Pixel 3 and Pixel 3 XL were released on November 1, but apparently there are already issues with the overheating of Google hardware, which causes them to be completely turned off.
The owners have contacted Reddit to explain the problems they have.
One said, "While charging, during video calls, I experience overheating and shutdown without warning.
"This happened once during a Zoom (Mobile App) conference call and again during a WhatsApp video call.
"I used the Google Pixel booth for the zoom call, and for the WhatsApp call, I was connected to an anchor 39W car charger."
The user stated that he had "never" experienced such problems with other Android hardware.
They continued, "I have been using these apps the same way on other Android phones for years, and never experience overheating.
"I'll add that using the Google Pixel booth was not fast, I do not have a case on the phone, and when I got it, I put it on the charger with 24 percent and it showed up" Load Fast "(10 hr to full) & # 39 ;.
"Maybe I have a broken battery."
However, it does seem that the problem is not just loading the device.
A Pixel 3 owner introduced himself to Google's own product forum and explained that his device "overheated" during a video call and while using the camera application.
She wrote, "I recently bought a Pixel 3 device and I see a problem with overheating when the camera is used continuously for 5-10 minutes and video calls on WhatsApp (15-20 minutes).
"The device displays about the same message and is disabled."
The user has posted a picture of his Pixel device to alert him that the device is "warm".
The smartphone shut down and informed the user that an action had been taken "due to heat".
Other reports of overheating problems have both surfaced on the internet Twitter and YouTube.
The circumstances surrounding the problem appear to be slightly different for each owner, and it is currently unclear how widespread such a problem is.
Google has not commented on the matter yet – it's not known if the software update fixes the issue.