All GP patients will be called by phone or video, Taurus of Herefordshire health care announced.
The federation, which represents general practitioners from Herefordshire, said measures were introduced to help protect vulnerable patients, staff and the wider population through the coronavirus crisis.
A spokesman for Toro said that, in the vast majority of cases, this will be sufficient to diagnose and advise on the problem. Face-to-face consultations will be rare and will only be offered if it is considered important in determining your management or for an intervention, such as taking a blood test.
If a face-to-face appointment is considered essential, you may be asked to participate in surgery in a position other than what you are used to. Please be assured that your notes will be securely accessible from the new location.
These changes will affect all GP surgeries and take effect immediately.
“As you know, Coronavirus cases have increased in the UK and we plan to continue seeing more cases here in Herefordshire in the coming days and weeks,” said the group.
“It is vitally important that we continue to follow government advice on hand washing and social isolation / social distancing. For full details, visit the government website.
“The changes are necessary given the serious situation we are facing and to ensure that GP services are as resilient as possible during the crisis period.
“We ask you, please, to do your part to allow the NHS to do their part.”