A medical center called the mother of a 12-year-old cancer patient to ask if she wanted her revived.
Jane Douglas claims to have been shocked and angry about the call.
Her daughter Lily is battling Ewing’s sarcoma, an aggressive form of bone cancer, but she is a passionate dancer and has continued to perform throughout her illness.
“I was flabbergasted.
“I got off the phone and was so angry. It was surreal.
“I wasn’t expecting it,” said mom Jane, from Perth.
He slammed the unsolicited call from Yellow Practice to Drumhar Health Center, Perth, as unprofessional and questioned the effects of such conversations on patients.
He says the staff member of the health center, who he did not know, started with the phrase “I have a fun question to ask you.”
Jane said, “She was a lady I had never heard of – it has nothing to do with Lily’s care.
“It was a real shock.
“It started with” I have a fun question to ask you. “
“They said” do you want me to be revived? “And I said,” sorry, funny? “
“I said that obviously I wanted her to be revived.
“It was really unprofessional.
“I was so surprised that the call had ended.
Jane raised concerns about how the call, which was not from Lily’s doctor, and about the effects that such a call could have on elderly patients.
She said, “What if it is an elderly woman sitting alone who receives that call?
“If they are doing it to Lily, then they could do it to them. What would you do for their mental health?
“It’s not something anyone should get a call on.”
Jane said she understands in some circumstances that these questions need to be asked but did not believe that Lily’s case had been properly handled.
She said: “If it was on a fan and it was really bad I could have understood that I had been put aside.
“It wasn’t like she was in the hospital and she had been for months and was not getting better.”
Pete Wishart, SNP MP for Perth and North Perthshire, spoke to the health center.
The politician said it was the Scottish government’s advice that these calls did not come unexpectedly and were made by health professionals with a previous relationship with the patient.
Wishart said: “I had some of our voters in touch to get DNR calls out of thin air.
“It is very worrying that medical centers call people without warning. I really worry that this seems to go against the Scottish government’s opinion. “
Lily was about to audition for a place in the prestigious Scottish Ballet dance school in May 2017, when she was diagnosed with shock after complaining of shoulder pain.
Since then Lily has undergone over 100 intensive chemo cycles and major operations to remove the shoulder blade.
Most of his treatments were performed at the Edinburgh Children’s Hospital, but he also saw his trip to the United States for pioneering proton therapy.
The Yellow Pracitce at Drumhar Health Center declined to comment when he was contacted by Daily Record.