Updated: 2 months ago
Article ID: 278124
This character has active auctions. Cancel them and try again.
We have received several reports about this problem and we can confirm that it is not working properly. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.
As a workaround, try running the Paid Transfer Service instead until you get to the payment window, cancel it and don’t pay, then run the Free Transfer Service again, and it should run.
If you discover a new problem, please submit a new one Bug report.
Note: bugs posted in the game don’t get a personal response. Instead, they will be directed to the teams responsible for addressing them.