"I do not like the look of this number"
(Image: Internet unknown)
Ross Mackie wrote: "ANYONE WITH O2
"Call center is flooded, prompting users to" REFUND "txt [number redacted] An agent will contact you within 24 hours to make a refund.
"I just did it, you will receive a confirmation immediately.
"YOU WILL RECEIVE € 50 CREDIT TO GET YOUR TELEPHONE SECTION AS A COMPENSATION, PLEASE SHARE."
And the ignorant audience was looking forward to sharing the mail and writing the number for their refund.
However, Ross later revealed that the number actually belonged to his buddy Mazza – Martin Houston.
Martin, who did not take the matter too seriously, decided to laugh himself – he came with weird reactions to angry O2 customers.
After his first post on Facebook, Ross joked that Martin had received over 200 lyrics. Later, he returned with an update that contained more than 800 messages from desperate customers seeking some money.
And he gave his own update on the hilarious prank and said, "Unnecessary friend thought he was going to be a funny guy and put a Ma number on Facebook … so he said, it will play along." 200+ lyrics later … "
On Saturday afternoon, O2 confirmed that it will pay monthly, small and medium business customers and mobile broadband subscribers two monthly airtime subscriptions to be issued by the end of January.
Pay-as-you-go customers will receive a 10% credit in the new year, O2 said, adding that customers would know when this was available.
O2 said mobile subscribers with pay-as-you-go technology would receive a 10% discount on Bolt On. These are additional call, text or data packages that can be purchased at any time.
"We very much regret yesterday's data problem yesterday, and we know how important it is to stay in touch, especially at this time of year," said a company spokeswoman.
"Once again we want to thank our customers for their patience and we will do our utmost to ensure that this problem does not recur."