The NHS is deploying new artificial intelligence and digital tools to optimize clinical scheduling, triage patients, and reduce administrative burdens.

Automated triage will be phased into the NHS App to direct patients toward appropriate care settings. The initiative is part of a broader £10bn effort to upgrade the health service's digital infrastructure.

The NHS is launching an AI-powered triage tool within its app to help direct patients to the most appropriate service and manage demand for GP appointments. This initiative is part of a broader £10 billion investment in health service technology and data systems.

University Hospitals Birmingham has confirmed a technical outage impacting its live emergency department waiting time displays across its hospital sites. The trust is encouraging patients to utilize the NHS 111 service while the digital service undergoes repairs.